Shipping policy

Shipping Policy 🚚

Thank you for visiting and shopping at adivibe! Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time ⏳

  • All orders are processed within [INSERT DAYS, e.g., 2-4] business days.

  • Since many of our products are handmade or specially designed, we take this time to ensure every item meets our quality standards before it leaves our hands.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or SMS if there is a significant delay in your shipment.

2. Shipping Rates & Delivery Estimates 💸

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated delivery in [INSERT DAYS, e.g., 5-7] business days.

  • Express Shipping: Estimated delivery in [INSERT DAYS, e.g., 2-3] business days (if available).

  • Please note: Delivery delays can occasionally occur due to courier issues or peak seasons.

3. Shipment Confirmation & Order Tracking 📍

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes 📋

adivibe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages 📦

adivibe is not liable for any products damaged or lost during shipping. However, we want you to have a great experience:

  • If you received your order damaged, please contact us at adivibe21@gmail.com within 24-48 hours of delivery.

  • Please save all packaging materials and the damaged goods, and provide clear photos/unboxing videos so we can file a claim with the shipment carrier.

6. Incorrect Address / Undelivered Packages 🏠

Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the additional shipping costs to resend the package.